There are many ways in which business communication is different to communicating in a casual environment, and it is important to develop the skills needed to achieve effective business communication. 

In a casual environment it is common for people to make jokes with each other, speak loudly and use colloquial language. In business communication, however, this is generally not appropriate. Speaking loudly distracts the other employees who are busy working or trying to concentrate on whatever they are busy with, and this may give you a reputation as being rude and unprofessional. While you may not care what other people think of you, it is important to realize that your reputation among your peers may be realized by your seniors, and this may have a negative effect on your career. 

People often speak to each other in an ambiguous and obscure way during casual communication, but in business communication this can be a major problem. It is thus important that you speak and communicate in a clear, concise and efficient way that is easily understood, unambiguous and cannot be interpreted in any way other than was intended. Ambiguity in business communication is a problem that could have anything from very minor to very drastic consequences, and nobody wants to be the employee who cost their company millions of dollars due to ambiguity in their communication. 

Formal language is a necessity, not a suggestion, in business communication. While you may feel relaxed enough with the colleagues you work with everyday, there is always the chance that new colleagues, clients or providers of service may pass through and hear the way you speak, and this may have a negative impact on your business and its reputation if it is not up to standard.

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